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Frequently Asked Questions
  • Why should I buy from ApparelStar America?

    ApparelStar America. is a high-quality wholesale products provider located in Las Vegas. We have been perfecting our knowledge and craftsmanship in promotional products for years.


    ApparelStar takes pride in providing the best wholesale products to men and women worldwide.


    Contact us today for all of your promotional product needs. Our company boasts a beautiful selection of wholesale products. We look forward to assisting you!


    Our wholesale department can be contacted by submitting the contact form on our site's "Contact Us" page. 

  • What products do you offer?

    Our team at ApparelStar America focuses on high-end, high-quality wholesale APPAREL specializing in HAWAIIAN TROPICAL SHIRTS and PROMOTIONAL ITEMS. Visit our products page to see our complete inventory of available wholesale items.

  • What sizes of apparel do you offer?

    Most of our in-stock tropical shirt sizes are Men’s (S – 3XL), Ladies (S – XXL) 


    Some shirts we can offer specially made-to-order sizes: Men’s (XS, 4XL, 6XL, 8XL), Ladies (XS, 3XL) 


    These special sizes are subject to cutting fees and a pricing surcharge.


    Men’s and Ladies' apparel are normally available from sizes s – 4XL but can vary from item to item.


    Please contact us by phone or e-mail for complete information

  • What are your product delivery times?

    In-stock blank items usually ship within 48 hours.


    Logoed items normally take about 10 to 15 business days to ship depending on approval times.


    Special orders: 15 to 180 days - depending on the item, custom logo, fabric, preproduction samples, and time of the year.


    Please give us a call for more information about our shipping times and shipping costs.

  • Do you offer custom logos on your products?

    Yes, we do offer custom logos on certain products only. Please contact Apparelstar for minimums, set-up fees, and a quote per item today!


    Note that customers are to supply camera-ready artwork in the exact colors of the logo they want.

  • What are your terms and pricing?

    All stock items, logoed items and cut & sew apparel are to be PREPAID IN FULL with the purchase order.


    Orders under 10 pieces per item - $14.00(p)  under minimum fee per PO will apply.


    Special orders: 50% Non-Refundable Deposit / Balance Due Prior to Delivery.


    No Cancellations, Returns, or Exchanges on special orders or logoed items (Does not apply to items received in a damaged condition).


    Items received in a damaged condition must be reported to ApparelStar America within 48 hours.

  • Terms & Return Policy

    PREPAYMENT IS REQUIRED ON ALL IN-STOCK ITEMS, LOGOED ITEMS, AND CUT & SEW ORDERS.


    ALWAYS CONFIRM CURRENT PRICING & INVENTORY


    ALWAYS CONFIRM MINIMUMS FOR IMPRINTING & EMBROIDERY


    DYE LOTS – SHADES MIGHT VARY BETWEEN ITEMS


    CLOSEOUTS / DISCONTINUED ITEMS – ALL ITEMS SOLD AS IS - NO RETURNS


    NO RETURNS OR EXCHANGES ON LOGOED ITEMS


    ALL TYPES OF APPAREL - NO RETURNS or EXCHANGES


    DAMAGED ITEMS – MUST HAVE AN RA# REQUESTED WITHIN 48 HOURS FROM DELIVERY


    NO RETURNS OR EXCHANGES WITHOUT A RETURN AUTHORIZATION (RA#)


    25% RESTOCKING FEE ON AUTHORIZED RETURNS (NOT DAMAGED ITEMS)


    NO CASH REFUNDS ON RETURNS - STORE CREDIT ONLY

  • How can I contact you?

    ApparelStar America can be contacted by submitting one of the contact forms on our site.


    When you reach out to ApparelStar America you can expect friendly and knowledgeable assistance with your apparel-related needs. We take pride in providing our customers with the best service possible!

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